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Cannot launch Command Prompt window

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6 replies

by peter_li99

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On one of my NT 4.0 servers. When I logon to my server, my logon batch won't run, I had to manually map my network drives. The command prompt won't launch from Run window, the shortcut located in Winnt, neither from the root. Even copied from other system, also created shortcut to the prompt resided in other server, all failed to open. When I clicked on the icon, nothing happens. No error message anywhere, not even in event view.What happened? Any solution without reinstall the OS? Thanks.

6 replies

by kmalland

Some follow-up questions:

Are you attempting to run cmd.exe?

Have you tried running the old command.com to see if it works?

Are you having problems with bringing up other applications that have .exe extensions?

Have you run virus scan onthis system recently (I've seen viruses cause this type of problem).

by peter_li99

Everything on the file server are normal. The users able to access this server to launch client application, their home directories. Since this is server, the virus scan runs everyday, business as usual except the command prompt. my logon batch fileis not launched, and unable to open command prompt window..

by buffalodan

reminiscent of a trojan that has hijacked administrative privilidges....
I would audit file execution of cmd.exe, then attempt to launch from the "run" window.
when this fails, read the audit log, and determine if permissions are to blame for failure to execute, this will clue you as to
why execution fails....

Good luck

by mackem

You may have accidently deleted the cmd.exe file from your server. Copy C:\winnt\system32\cmd.exe from another server and then paste it in to the same location on the problem server. Then try to run cmd.exe. If this dosen't work I suggest gettingan update for your antivirus software.

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