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by bpsevick

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My son gave us his old Dell Pentium II laptop computer with Windows 98. We uninstalled Walmart Connect then re-installed to eliminate his name from that program. During the process, we tried to add my husband's name as a user with his own password. It would not accept it because it said he was not the system administrator. However, when we finished and re-booted the computer, it comes up with his name as the user name and won't accept any password. Therefore, we cannot logon to the computer at all. Could you advise us as to how to remedy this situation. The only Window 98 disks we have to install are for a new PC and will not replace one already installed. Thank you for your time.

7 replies

by rewrite

You should call Walmart's Customer Service (from walmart's website):

If you are unable to log in to your account, call 1-888-855-0942 and select Option 3 to speak to a customer service representative.

Cheers.

RW

by p.j.hutchison

Select Cancel on the logon screen and delete all the .pwl files. Then reboot and logon with your correct name and password.

by araxis

To my Knowledge about 98 is if you are prompted for a username or password you can "bypass" it altogether by clicking CANCEL.

Windows 98 security is really weak by the way which is why this can be that easy..

Good Luck!

by yornthadude

lololololol u didnt even press the cancel button out of frustration ? some patience u must have..

by borginva

If this is the log for Windows itself, once you do hit ESC to bypass it and boot ito Windows, you can search for all *.pwl files and delete them. This will delete all Windows login passwords. Then when you boot up again and it ask you for a password, hit OK WITHOUT entering in a name or password. It will ask you to confirm, hit OK again. Now, 98 should not ask you for a password anymore when you boot into it.
If you can boot into DOS, do without the quotes "dir /s /p *.pwl ENTER" and delete all the files that it finds.
Hope this helps.

by wlbowers

You can boot to a win98 disk and use format to reformat the drive. the new pc disk should work then.

Lee

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