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Cannot View Site

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by cary44

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
A client is using Netscape 4.7 and cannot view his site. Everyone else can view it and he has no problems viewing other sites. Purging his cache did not help. Any suggestions?

5 replies

by hclarius

Are the "others" that can view the "site" using the same browser? Has the user tried IE 5 or greater?
Is the "site" only HTML? Does it contain any asp (VBScript)or Java Script? What plug-ins does the person have? Is it a cookie issue? Has the person disabled JAVA and/or JAVAScript?
At least upgrade to 4.75 (I had problems with NS 6.0).

by cary44

Yes, others are using same browser....The client is using Netscape 4.75, whether IE5 works or not is not the point....The rest is not relevant to this issue....

by malexand

If he is the only one using Netscape, most likely it is a missing HTML item. IE is very forgiving. Netscape is not very forgiving, such as it will not show you anything if you are missing the tag, while IE will go ahead and assume you meantto have it. check for missing HTML elements, especially end tags etc.

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