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Can't install graphics adapter

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I have a NT4 sorkstation - SP 6

The banshee graphics car died so I have put in a differnt adapter - ATI 3d Rage IIC AGP cad.

Thought it woul dbe a simply job to load new drivers (I done this a 1000 time beofre), but it will not load them.

Iknow they are right drivers.
I have removed PCAnywhere as I have seen this refuse to let drivers be loaded beofre.
Also someone else suggested the I turn of USB support in CMOS - tried that but still no joy.

I've also tried VGA mode and then doinstall - still no joy.

I've actually move the HArd drive and graphics card over to anohter M/B - in case I had a funny MB fault - still no joy.

Anyone with any ideas???
As this is the bosses PC and what should have been a 30 min max job is now over 24 hours.... any help would be appreciated.

Thanks

16 replies

by mcarswell

I had a problem like this before with a diamond card. try this.

But in to VGA mode and remove all INF, dll, and Sys File that are associated to the driver.. You should be able to find this information in the main INF file for that video driver. You can look in to the Device manager to see what the Inf file may be named that loaded the Drivers. You can also check for any Reg entry that may be associated with the drivers. after you do that Reboot the machine and go back in to VGA mode andinstall the new video card per the instructions.. this should work..

by mtnsqs

Thaks for the try but it made no difference. It seems to know that a new driver has been installed BUT it still stuck on vga and so has max 800 x 600 resolution

by jayen

Dear..

As we know Windows Nt does not support for AGP Card unless u have sp3 or higher,.. But u clarified earlier of SP6.. Humm It would be difficult unless it comes pratical. But I will try to let u out of this.

1--- If u can remove sp6 (Uninstall),.. And keep sp4.. Because after that there would be no confusion regarding NT Service Pack.. (Don't overwrite sp4 because It will crash your system.. May be u know better but I have gone through this situation)

2--- Please re-check Agp carddrivers.. And I would suggest u to check up with the HAL (Hardware list supported by Nt). And without fail don't trust driver by vendor.. IF Possible download driver from internet.

3--- U can see from Event viewer What error message u get ? Driver or card not found ?

Yes .. Please check Event Viewer and go accordingly.

Hope this possible reasons my help u out.. There is no need of going to vga mode and install driver.. Don't get confuse.. This is nothing but trial and error.. Please inform ASAP so that I can give more suggestions. Don't forget about SP4 and Checking Event Viewer.

Bye.

by jayen

Yes one more thing.. Please check readme file of Your Display driver.. May be some usefull information regarding prerequiste.

by mtnsqs

1. Can;t remove SP6 - asn't installed to allowuninstall!

2. We hav lots of these ATi rage cards - they work well and I know this card was working in the machine I pulled it out from

3. Nothing in ht eevent log - iwhen I install the drivers,and reboot it says new Graphics adpater install, but only gives vga adpater!

by perd

Hi!

Once I was forced to delete entries in the registry. The old card would't just happily deinstall/remove...

Also :Check under the *run/ keys.
And remove everything about that 'banshee' thing.

Be very carefull and back up before anythinglike this.

//PerD

by mtnsqs

Have tried editing hte registry - no help and the banshee drivers are completely uninstalled.

by calves

Hi Janet,

I recent had a similar problem.

Tried everything, 2 different video cards and no luck!.

I started taking one card off at a time. Finallly, I took off a card that was actually a TV receiver called Win TV and that was it. The Win TV card was bad and causing the video cards to fail. His original card was good.
Other than that, if it is a NT, unload the driver, install the SP. Reboot, and again, boot in VGA mode. Install again the SP and reboot (SP only updates existing files, got it?)

Any other OS that supports PnP, boot in safe mode, delete the the video, mouse, KB, monitor, drivers, reboot and let the OS pick up and install the drivers. On the ATI case, if I am not mistake, you skip installation when the OS picks it up, then run the install from the CD.

Good luck!

P.S. Did you test the ATI card on another PC?

by garbuttd

First, ensure that your BIOS is Ok. turn on Assign IRQ to VGA & ensure that VGA boot priority is assigned to your AGP card.
Second, ensure that you have the latest ATi drivers. I have had numerous problems with NT4 & ATi Rage series of cards.
Third, PC Anywhere is noted to have conflicts with the ATi Rage series cards. Ensure that PC Anywhere is set to compatibility mode on the VGA (otherwise u may have a BSOD). This is because the uninstall doesn't always remove all related registry keys :)
Forth, configure the PC for VGA driver, remove ALL references to the Banshee (should be an uninstall util) & then install your new drivers!
All should work Ok. After that try a different VGA card.
SP6a may require re-installation after this.

by mtnsqs

This machine previouls yhad an AGP graphics card on it - just a different brand - that worked Ok for 14 months, til fan died on graphics card and card died.

Banshee card is fully uninstalled - everytime I add the ATi drivers, it says installed , do restart and says has new grapchis drivers, BUT the settings are stuck on VGA and max 800 x 600

by mtnsqs

I am beginning to think the ATI card may be faulty itself - Managed to find another AGP Banshee card from a machine of the first of many peoeple to leave the company, and that worked beautifully - at least the boss is now happy.

I don't thinkits compatability - we have several of these motherboards running with this ATi card.

Thanks for your help

by ian mclaws

Hi Janet,

When you look at the display properties, do you have the ATI display tabs? If so, this is usually a good indication that the driver has bound, if not, driver has probably not bound to O\S. If it has bound, check to see that the uninstall of old card and install of new card has not changed the monitor configured. Sometimes NT reverts back to the standard 800x600 monitor settings when it gets "confused". Configure the monitor to the display res you want, then reboot. New vid adaptor should now be able to give proper settings.

Good luck,

Ian

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