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Can't print my emails

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5 replies

by lance81

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I have just updated my outlook express, to the new version. I have a HP650c printer and I can't print my emails. The printer ICON (at the top of the window)in outlook is not active, any ideas in how to fix it.

5 replies

by d_yawger

This is probably not the answer, but the printer icon remains inactive unless you select a document to print.

If the icon window is not active I don't know how to further investigate the printing properties.

by hkcltd

Firstly when Outlook is open and your emails are listed the print icon is not active however..when you double click on an individual email, when it opens up the icon on that particular email is active and the email should print when the icon is clicked..

If that does not work try reinstalling your printer drivers, maybe there are files that the new outlook needs to set up.

hope this helps

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