Can’t save .xls and from Outlook to desk

Hi there

my client’s windows 2000 All excel and outlook can’t save files to desktop , but Word it can be do , if use administrator logon , all are going well , i had try to re-install Office 2000 , but the problem still here !

Thks all !

P.S pls reply by e-mail : martinc@supremeairfrt.com.hk