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CD Drive not installing in NT4

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by karl Feb 2, 2001 last reply Mar 8, 2001

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I have two NT4.sp6 PCs with CD drives that only work once right after reinstalling the SCSI/IDE Bus Master drivers. AS soon as I open the CD they quit recognizing it. On one I installed motherboard drivers also and it has driver conflicts but, the drive reads the CD, and works normally except that it does not list the CD name in NT Explorer and it kicks up the CD not working Retry/Cancel screen multiple times. Ideas on how to reinstall the IDE/ATAPI Bus Drivers and get them to work permenantly would be appreciated.

5 replies

by txitguy Feb 3, 2001

Have you checked the Hardware Compatibility List for your drive? NT 4 is much more picky about hardware than Windows 9x. If your device isn't on the compatibility list, whether or not it functions properly (or at all) is up for grabs. Check for your drives and all related hardware at:
http://www.microsoft.com/hcl/default.asp

If you find _everything_, then check with Microsoft and/or the manufacturer of your drives. If you don't find one or more items, I would recommend that you replace those items with ones that are on the list.
If the above doesn't help, get back in touch (with more detailed information please), and we'll see if we can get it working.

by karl Mar 8, 2001

Still haven't had the chance to work on this. However, the drives did work and then "faded" away. Replacement drives work only after replacing the drivers. Reboting or change the disk and they go away. I'll be replacing the OS soon and should see changes then.