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cd/dvd drive windows 7

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9 replies

by snuffy09 1 view

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drive will not read discs it is displayed on my computer and device manager

properties say that the service is disable

msconfig setup is default

Bios looks good

Any ideas?

9 replies

by snuffy09

computer and its licensed for windows 7

I use the same model and works fine

by bimal_kumar_sanghi

Try booting using the Windows 7 O/S disc when you turn the computer on
Steps:
1. Insert the O/S disc
2. Shut down the computer
3. Make sure CD/DVD is the first boot device in BIOS
4. When you turn the computer on, you will get the message "Press any key to boot from CD". Keep Pressing the Space key. If you some files being loaded then the CD/ DVD drive is functional. If not then its the hardware gone bad

If it boots successfully. Escape the setup. Remove the CD. Restart your computer.

Use Windows troubleshooter to fix the issue.
If there is still an issue then it has to be with some firmware upgrade for the particular drive and you need to contact the manufacturer or get on the manufacturer's website and download and install the firmware

by oh smeg

And see if that works?

If it doesn't the drive has died and gone to [b]Silicon Heaven,[/b] and if it does work it's a corruption in the OS in use here namely 7. ;)

Col

by oh smeg

Quite often when you run into Hardware Issues with Optical Drives and Windows you need to flash the Firmware of the drive. ;)

Col

by snuffy09

still says the same thing in device manager

must be OS corruption

by oh smeg

And see if it still will not working. It could be something as simple as a Corrupt User Account. ;)

Col

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