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CDROM does not work anymore.

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9 replies

by rvan

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Here is my problem. I recently placed a burned copy of some software in my cdrom on Windows NT 4.0 SP6 and it seemed to reading the cd fine but in the middle of reading it stopped reading the CD and got hung. My CDROM has not worked sense. The lightturns on when you put a CD in but nothing happens. I tried the CD in another computer using Windows 98 and it did the same thing to the other CDROM. Help......

9 replies

by shanepri

IT IS PHYSICALLY IMPOSSIBLE, (AS FAR AS I KNOW), FOR A CD MEDIA TO CAUSE DAMAGE TO A PIECE OF HW AS YOU DESCRIBE IT. MAYBE SOME SW APP WAS SET TO RUN AT A CERTAIN POINT DURING THE INSTALL THAT CHANGED A REG ENTRY REGARDING THE CDRM, A HARD THING TO DO ON NT! WHAT WAS ON THE CD?

by mckaytech

The only physical thing I can think of would be if the CD had some kind of residue on it that smeared up the laser lens. In that case, you might be able to bring the drive back to life with a thorough cleaning.

The other thought is along the lines of the first answer that there might have been viral code on the CD that hosed the CD-ROM drivers. However, it would have to be pretty well written to have the same effect on NT and Win98. But if this is the case, re-installing the drivers should correct the problem.

paul

by bhrdwh

Hi Rvan,
I assume that you've got two different systems (one with Win98 & other with Win NT) and an IDE CD ROM Drive that Win98 detects on it own. First of all, clean the CD Tray (where you put the CDs) with a damp cloth or with a CD Lens cleaner if possible). Next in Win 98, remove the CD drive from the "Conrol Pannel"... "System"... "Device Manager" & click "refresh".
Akash

by shanepri

I think pmwright@home.com is on the right track. It does have that "virus" feel to it... Have you ran a virus scan on the sys using updated definitions?

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