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cdrom dont read

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18 different cdroms cant all be bad. im doing somthing wrong here. icant get cdrom to read. on install of new o/s, it goes to read cdrom and it says unable to initalize kernel heap. im taking it as not reading cdrom, right? i have changed cables, cdroms, ect. ihave checked setup to make sure cdrom is bootable. its a compaq deskpro. i had it working once and it hung up, rebooted and it kept going to safe mode and rebooting. i have to be forgetting somthing. please help. thanks

6 replies

by cg it

does the BIOS actually "see" the CD drive?. sometimes during a setup when the o/s does a warm boot and there is a setup disk in the drive, the cd drive just doesn't show up as a viable drive [I've had this happen]. If there is a cd in the drive, take it out, do a cold boot[turning off the computer, then power back on] and the o/s probably will again see the drive.

by chickenlegs

it shows cdrom on bootup to install. when its time to read cdrom, it says unable to initalize kernal heap. not reading ,right?

by karpi

Hm,

When does the message appear?
Kernel heap is a memory construct. Maybe a memory problem?
Compaq: Do you have the proper Compaq-Drivers installed?

HTH
Karpi

by chickenlegs

i used compaq setup. everything checked ok. i flashed bios, then used mfg. drivers to instal cdrom. everything went fine till i went to install sound drivers on cdrom. then it dont read.

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