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Citrix Registry Size

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by tino.jaimes

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We are having problems with users trying to connect to Citrix servers. They are constantly getting windows can not load your profile. Please increase the registry size and restart the computer. I have checked the registry size under system properties and it shows that we are currently at 129 mb in about 5 Citrix Servers.

We have increased the maximum registry size to 400 and also currently to 200 mb but still continue to receive same problem. We did not correctly have the page file set correctly for all drives, so could this have been a problem? We approximately can only get about twenty users per server before we start to receive this problem.

Severs have about 2 GB of physical RAM installed and roaming profiles are not cached. We are also running Citrix Metaframe XPA and Windows 2000 servers. Please Help as this is causing too much downtime.

We also just added two new windows 2000 servers to the farm but continue to get same error. Shouldn't load balancing take care of this? What are we doing wrong?

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by jtakiwi

You have 2GB Ram, so, your pagefile should be at least 3GB. It is not recommended to have your max reg size set past 150MB, that is for each server. Q124594 ? ?Understanding and Configuring Registry Size Limit (RSL)?, and Q126402 ? ?PagedPoolSize and NonPagedPoolSize Values in Windows NT?. You might want to look at the roaming profiles and see how big they are, they get flaky when they get large. Are users docs and other unecessary junk floating around along w/ the roaming profile? Are you sure the locally cached copy of the profile is removed from the term server when a user logs off? Are you running a 2000 or NT domain (you only mentioned the 2000 terminal servers)? Ensure DNS settings are correct for the domain. Have you looked at the event logs on the term servers, and the server where the roaming profiles are stored? Good luck

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