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Compaq CD ROM will not read

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13 replies

by mctazman2

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Have a Compaq Deskpro SFF. The CD ROM is recognized when system is booted from boot disk. Will not boot from a CD ROM or load WIndows XP when booted from installation disk. Any ideas? I think I may need to load specific CD drivers but I am not sure.

13 replies

by wcp

This is definitely a hardware problem.

You do not need any CD-ROM driver.
Make sure the first boot sequence was se to CD-ROM.
Otherwise check the following.

1. CD: Try to use a different bootable CD or try it on other computer.
2. CD-ROM: Try it on other computer or temporarily install a known good CD-ROM.
3. IDE cable: Try with a different one.
4. Power plug: Try another plug.
5. IDE channel: Try to connect the cable on Primary IDE.

by mctazman2

Unfortunately all this WAS checked prior to posting.

1. CD: Try to use a different bootable CD or try it on other computer. USED ALL KINDS
2. CD-ROM: Try it on other computer or temporarily install a known good CD-ROM. DONE THAT
3. IDE cable: Try with a different one.SWAPPED HARD DRIVE WITH THIS ONE
4. Power plug: Try another plug.DID THAT
5. IDE channel: Try to connect the cable on Primary IDE. SWAPPED

by mctazman2

Unfortunately all this WAS checked prior to posting.

1. CD: Try to use a different bootable CD or try it on other computer. USED ALL KINDS
2. CD-ROM: Try it on other computer or temporarily install a known good CD-ROM. DONE THAT
3. IDE cable: Try with a different one.SWAPPED HARD DRIVE WITH THIS ONE
4. Power plug: Try another plug.DID THAT
5. IDE channel: Try to connect the cable on Primary IDE. SWAPPED

by mctazman2

Unfortunately all this WAS checked prior to posting.

1. CD: Try to use a different bootable CD or try it on other computer. USED ALL KINDS
2. CD-ROM: Try it on other computer or temporarily install a known good CD-ROM. DONE THAT
3. IDE cable: Try with a different one.SWAPPED HARD DRIVE WITH THIS ONE
4. Power plug: Try another plug.DID THAT
5. IDE channel: Try to connect the cable on Primary IDE. SWAPPED

by gary56789

Is the CD-ROM recognized in the BIOS? When you boot from a boot disk and it recognizes the CD-ROM, can you see the complete file system on a CD?

by mctazman2

Is the CD-ROM recognized in the BIOS? YES IT IS
When you boot from a boot disk and it recognizes the CD-ROM, can you see the complete file system on a CD? NO

by mctazman2

Is the CD-ROM recognized in the BIOS? YES IT IS
When you boot from a boot disk and it recognizes the CD-ROM, can you see the complete file system on a CD? NO

by mctazman2

Is the CD-ROM recognized in the BIOS? YES IT IS
When you boot from a boot disk and it recognizes the CD-ROM, can you see the complete file system on a CD? NO

by mctazman2

Is the CD-ROM recognized in the BIOS? YES
When you boot from a boot disk and it recognizes the CD-ROM, can you see the complete file system on a CD? NO

by gary56789

Just a piece of advice. A question for clarification of your situation can be answered with the Comment button. When you reject the question as a wrong answer, some posters will leave you to your own devices.

Your solution does lie in your answers to my questions.

by zaferus

If you have more than one of these deskpro's, I'm curious as to what the result is if you check if the same issue occurs on the other system (first) swap CD-ROM drives (second), then cables (third) between the two systems.

Whichever component/syste continues to demonstrate the issue should help point to your problem. I'm also curious if this system is still under warranty and what it's specific model is, I may have experience with it.

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