computer doesn't pick up my dvd burner

BIOS upgrade would be my recommendation.

Check the manufacturer's site for the most current version.

First find out if it is being detected by BIOS. Depending on PC/motherboard manufacturer, you may have to disable boot splash screen to view information. Press the Pause key to stop on screen with drive information. Press the old any key to continue.

If drive is consistently recognized by BIOS, a BIOS upgrade probably won't help. In that case it is a Windows issue.

Try drive firmware update, remove and reinstall burning software, check drive properties in Device Manager.

Give us more info after you try these suggestions and find them ineffective.

Dalton

I would suggest booting into safe mode repeatedly and checking if its there each time.. If it is then you know its a "windows driver issue/conflict

If it still doesn't show then a bios/dvd burner firmware update is needed.

Also this may sound lame, but have you checked to make sure all your connections to the drive are firmly seated and that you aren't losing power intermitently to the drive.

I had this happen with a hard drive last year.. One time I booted it was there, next time gone.. It turned out to be a bad end on the 12v connector to the drive..

Good Luck..

I am having a similar problem. My Plextor drive worked for about 3 weeks and today it is no longer recognized by my PC. I looked for it in BIOS and it sees it but when I I go to Device Manager, it sees it but it gives me an exclamation point on it. I have no idea why this is happening as I uninstalled the device and reinstalled it. I checked the cables ( SATA)as well and all is good.

Any idea what I'm experiencing?

Thanks