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Connecting workstations to Exchange 5.5

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by dpypno 1 view

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Having a problem connecting workstations to Exchange server 5.5. I put in the server name and then the user, and it will not connect. I've tried to uninstall Outlook 2000 and all messaging components and reinstall, but it doesn't help. If I connect with IPX it does work, but that is just a work around and not a solution. So something is messed up with IP that removing all of networking and reinstalling does not fix.

So far the only thing that has fixed it is reformatting and reinstalling. Iknow there has to be an easier solution, hopefully someone can help.

Thanks,
Dave

7 replies

by stillatit

1. Your workstation must have at least one protocol in common with the Exchange server. If IPX works, that one is in common. Check that the server has tcp/ip enabled, and that it is first in the binding order. Check the same on your workstation.

2. Your workstation must be able to find the server. This means that you must be able to find a DNS server (and the name you are using for the server must be in the DNS), or you must be able to find the exchange server using domain browsing, or you must have an entry for the exchange server in your hosts file. Try adding the entry to your hosts file.

A good check for naming and connectivity is to try to ping the server from the workstation. Try first with the name you think the server has, then with its IP number. If it works by number and not by name, you have a DNS lookup problem, or the box does not have the name you think it has. If you cannot ping by number, you have a physical connectivity problem or routing problem. (If there is a router between you and the mail server, you must have your default gateway pointed at it, and the address ranges on the two sides of the router must be different.)

Good luck.

by dpypno

They are able to access the internet with IP, just not the Exchange server. This is a one server environment, so it runs everything. Hopefully that will help narrow it down. All other workstations can access everything.

Thanks,
Dave

by stillatit

1. Can these workstations ping the Exchange server?

If you cannot ping the server, that has to be resolved first.

2. Just a thought -- you did install Client for Microsoft networks, didn't you?

3. If you have not installed netbeui, I would recommend it unless you have some good reason not to. Check on a station that does connect to the Exchange server, and see what protocols it is using.

If you can ping the server, what happens when you put the IP number of the Exchange server into the server box of a mail profile? In my environment it is replaced by the netbios name of the server (I have both tcp and netbeui installed). If your Exchange server is in your DNS, you should also be able to put in a fully qualified domain name (servername.mydomain.com) in the server box and have it work.

Good luck.

by dpypno

I can ping the server. IP works great going out to the internet. 23 other workstations configured the same way with IP only work great. It is not a server problem, it has to be a problem with IP at the workstation. Winipcfg reports everything correctly.
Dave

by jhajee

Hi to all of U.
My problem is similar in short my exchange server works on winnt 4. And I want to access on mail of mine from a different Winnt 4 server , I can ping , Domain ping is also success, mail box is also getting connected [ check it ] but when I open this mail usig MS outlook 2000 error is

" Unable to open email folder you do not have permission to log on."
Can any one have a reply to this.

NOte I can ping through domain / and through IP both successful.

Jhajee

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