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by dl2068

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when i get connected on the bottom it says "downloading Res C:\windows000\system\SHD0CLC.DLL" then opening page C:\WINDOWs.000\SYSTEM\SHDOCLC.DLL error. please help. thanks

15 replies

by dmiles

Internet Explorer error message that may be resolved by:
Click Start,click Settings,click Control Panel,double-click Internet Options,click Advanced tab,go to Show friendly URL error message and uncheck this box,click OK
Reboot

by Former member

I checked my system and shdoclc.dll is in the c:\windows\system folder vice c:\windows000\system (there is usually no windows000 folder created by Windows). It looks to me like AOL messed up their code and has their program look for this file in the wrong place. I recommend calling AOL and finding out if there is an *.ini file that specifies where files are supposed to be. Then see if you can correct this file location.

by dl2068

im sorry i dont have AOL on my connection it is btinternet.com.My modem connects ok to BT but when it comes to opening the page yahoo.com or anyother i get the message down the bottom "downloading res C:\windows\system\shdoclc.dll. error

by msam2000

Your question is not very clear?
1. What browser are you using (AOL, Internet Explorer, or Netscape Navigator)?
2. What OS are you using (Windows, or MAC)?
You dig, with the information you describe I recommence you backup your stuffs and reinstall OS.

by dl2068

Im using Internet explorer5.5 and windows 98se i have already re-installed 98 again.I get on to my isp ok but when it try's to open a site i get blank.

by buffalodan

Could be a DNS error, or a configuration problem with your TCP/IP protocol.

Log onto your internet normally, then click on the start button, choose run, and type
"winipcfg" in the dialog box. choose "moreinfo" and record the pertinant information regarding IP addresses.

you need to know "DNS" server(s), default gateway, ip address, and subnet mask. and maybe...dhcp server.

write this down, then call your ISP's tech supprt to verify that the info here is correct.

Good Luck....

by dl2068

Hi,iv'e already tried pinging other sites from the run,command box and they answer ok,i get on to my ISP ok but its when its looking for site in the bottom it says "detecting proxy server" then "opening page C:\windows\system\etc.the day before this happened i was using ONTRACK systemsuite 2000 and fixing registry and i dont know if this has caused this problem.So i re-installed windows,but to no avail and im using my daughter's computer to get on here.Thanks Don

by gdunc65

Try running the repair tool for Internet Explorer, if you are using IE 5.01 upgrade to 5.5 or if you have 5.5 downngrade to 5.01

Have you checked what the properties are in Iternet Explorer, e.g the LAN setting etc, make sure you not configured to use a proxy or anything.
Try installing a Tweek, this will allow you to configure Windows in so many ways and it can help with troubleshooting problems.
TWEEKUI is very good and can be downloaded free.

by dl2068

Thanks Iv'e tried the repair tool in IE 5.5 and still no joy.Iv'e check properties as well,no proxy,im at my wits end.do u think i should FORMAT.I hope not but it maybe my only salvation.Thanks Don

by buffalodan

being able to ping another computer is a good indication that basic tcp/ip settings are good, but could still indicate an incorrect dns setting. also, the error: "detecting proxy settings"...is a very important clue, and was not included in you original post. along with the installation of ontrack's system tools. when you "re-installed" win98, did you format and then re-install? or did you do so using win98 upgrade? if you only did an upgrade, then incorrect registry settings were included in the upgrade process, and not repaired at all. AN UPGRADE WILL SAVE ALL SETTINGS! (Even bad ones...)

After digesting the above new clues, my best guess, is that your internet explorer has now become configured as though it were behind a corporate proxy server/firwall.

with internet explorer open, click on tools, and select internet options. choose the connection tab, ensure you have selected a dial up connection, and that no proxy server
is defined.

ALSO, even though you can ping, it doesn't mean your DNS server is properly configured.
Ping does nothing to indicate the ability to resolve a computer name. (ie...www.internet machine.com), DNS is used for resolving a fully qualified domain name. DNS stands for domain name service, it is provided by your isp, and other dns service providers, and without it, you could also get the above referenced error message.

I would still run winipcfg, record all your settings, and call your tech support.

by dl2068

Thanks Dan,I re-installed 98se over my windows i did'nt Format my drive.I've did as you asked and forwarded the ISP details to Bt.The only problem is it takes them usually a week to respond,do you think i should go for (FORMATTING) or wait to see their answer.Thanks Don

by petemcc

I agree w/ previous post. Ping is only going to confirm connectivity, you likely have a DNS problem. Try renewing your ipconfig. From the command prompt type:
ipconfig /release_all, then
ipconfig /renew_all. You can do this from winipcfg also.
Asmentioned, record all your settings first.
Good luck

by dl2068

I have formatted my computer and it is now back working ok,thanks to all who have helped me with this problem and i hope it does'nt crop up again. many thanks Don

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