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Contacts in Outlook 2003

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6 replies

by carlos.oliveira

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Can anyone help me with this problem? Due to a hard drive failure I recently reinstalled Microsoft Office, and successfully managed to retrieve Calendar, Mails, and Contacts from .PST backup files I had, including the sub-folders on the contacts.

My problem is that on the preview pane when I right click an address and select "Look Up Contact" only those on the main folder show up, and not those on the sub-folders.

I also have the Plaxo toolbar installed, which shows that a contact in on my address book, even when "Look Up" fails (contact is in a sub-folder). "Find" on Outlook finds the contact successfully. Does anyone now how to set "Look Up" to search sub-folders?

6 replies

by bbradford

On the Outlook Address Tab, check the box to "Show this folder as an e-mail address book" and define the name of the address book.

This should allow you to look up the contacts using their email address.

by carlos.oliveira

I had tried that already.

That box is ticked.

As I have said, the contact shows up on the "Find" but not on the "Lookup".

by carlos.oliveira

It's just that organizing in sub-folders is critical for me. I syncronize my Outlook with a smartphone with a 200 contacts maximum, hence sub-folders is more reasonable than categories on the primary folder.

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