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Control Panel Icons and Properties No Wo

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7 replies

by cedmison

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Looking for a second opinion to my prognosis.

I now have run into 2 customer computers having these same symptoms.

Cannot print, Properties selction on "My Computer" does nothing, several applets within the control panel do not function.

Notable: Both were orig Win 95 upped to 98 2nd, but worked fine for sometime.

7 replies

by simon sedgwick

Any chance that someone has been playing with poledit.exe ?
Have you removed poledit to stop tampering?
First things first, check all curent policies on the machines, at least then if there are no set policies you can start to look for other symtoms.
If there are you can blow them away.

by cedmison

Both computers are stand-alone home users, no network, no user policies enabled. I think the problem might relate to upgrading Win 95 to Win 98 2nd, that is the only similarity.

by adza

a few things to try here: The first thing is to make sure that it isnt a virus by running a virus checker over the machine.
If not a virus then ask the cust what recent progs they put on to the computer, and perhaps uninstall them. If not try an install of windows 98 over the top. Like a reinstall, i have used this option many times as it retains all of the users settings and usually fixes all of the weird probs. If the user has been mucking around with policy editing this will also fix thisbut it unlikely unless the comp came off a network.
Also try uninstalling any printer drivers i had this same thing happen with a lexmark printer driver.

by cedmison

You have the same reasoning that I originally did, unfortunately all of your points are valid but to no avail.

by rcpenny10

Perhaps something was improperly uninstalled and needs to be reinstalled, I had a problem accessing properties on things after uninstalling Novel32 client and fixed it by reinstalling it. Hope this helps.

by cedmison

My thoughts as well, but nothing new has been installed or changed, even tried uninstalling several ralted devices and reinstalling them. No change.

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