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Could not start Event Logger

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by mhshafi

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hi there,
some how i just got into this, "i'm using windows 2000 professional, after typing login name and password windows starts to load my personal settings but at that time it gives a message "could not start Event Logger" and then nothing happens no desk top no start button no icons. do any one know what to do...?

please help

regards
noni

3 replies

by hmorris

Hi Noni,
I've seen several recent reports of this exact same error which leads me to believe that the issue may be caused by a new virus. Here's a couple suggestions to try:

- Although the desktop doesn't appear, you should still be able to launch a new task. Open task manager by pressing CTRL-ALT-DEL on your keyboard.
- Click 'File' then 'New Task'. Type C:\WINNT\Explorer.exe then click 'Ok'.
- Some of the people that have received this error found a file called explorer in C:\WINNT\System32\ Search your computer for explorer (without an extension) and delete it if you find one.
- Make sure your antivirus software is up to date or, if you don't have antivirus software installed, get some! AVG is good (and free!)
http://free.grisoft.com/freeweb.php/doc/2/

Good Luck,

Heather Masterson
http://www.geekchk.com

by mhshafi

hanks that worked.

after running explorer.exe from task manager i started norton anti virus
to check the system for infected files it detected a file named
"explorer.exe" in \\WINNT\SYSTEM32 folder which was an ad-ware/dialer
or some thing like that. It was also present in Temporary Internet
Files. I had to delete it manually by booting from windows 98 because
Norton refused to delete it by giving message "system file cannot
delete."

Problem it (virus or whatever) caused:
--------------------------------------
it Deleted all my dialup connections. i'm still not able to make new
dialup connections. cause when i give name to the connection it
starts giving error saying "name cannot start with a space", or some
thing like that.

still i'm starting it by ctrl+alt+del and then starting explorer.exe.

by maryzarleng

Hi Heather,

Thank you for the information. I have windows 2000, I went to this web site http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322755 and downloaded an update and "snap" my computer fixed.

This is awesome for me, I understand were little about fixing computer problems, this was incredible.

I took my computer to get fixed and they wanted to charge me $100+ to reload windows.

I just save myself over $100, thanks

Mary

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