Discussion Locked

Cursor jumps around

0 helpful
19 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a laptop computer that when an individual is typing either in word processing, email and other programs, the cursor with no warning jumps to another part of the screen and messes up the document.

The computer is a Gateway Solo 9300 laptop running Windows 2000 Pro. The only other programs loaded on that laptop include MS Office 2000 Pro - IE 5.5 (I think), MS Outlook.

Any suggestions on how to stop this from occuring again.

THANKS!

19 replies

by Former member

Is the user new at using a laptop with a touch pad? Sometimes users will inadverdantly touch the touch pad with their thumbs while they are typing and this will invoke random actions by the software. You can test this idea by temporarily taping a small piece of cardboard over the touch pad. If the problem goes away then you have your answer.

by dmiles

The behavior may a virus.
Run your anti-virus to check the system
Your mouse may be going bad,try replacing with another mouse to see if the same problem comes up,this also may apply to the keyboard too.

by air2air

Another possibility is heat. I've noticed on several touchpad laptops that as the box becomes hoter, it is more susptable to close brushes with hands, clothing or anything else that gets close to the touchpad. It does not require actual contact withthe pad. I first noticed this on an NEC laptop, and have seen it with many others.

by jesselou

clean your touchpad thoroughly or your mouse then reinstall your mouse drivers they may be corrupted just to make sure.

by steve moores

Try disableing power managenent polling in the device manager/ system devices APM/settings.
Sometimes the pointer on a mouse will creep up the screen too.
Rgds Steve

by xtrout

I have had this issue when using Microsoft Intellipoint software for my mouse. Out of the blue, the curser or scroll bars will freak out. My suggestion is uninstall the utility/driver for intellipoint from you control panel and for go the bells and whistles. If you do not have intillipoint software, the delete the mouse from the device manager and then reboot and let it be redetected.

by kdurichek

Now this is a last resort if nothing else works. I have never worked on a gateway, but I have had to change several Dell motherboards for that problem. It fixed them. Hopefully your problem won't be that extreme.
Allen

by johnny51

Let's not get all too technicall with this because as bachelor number one pointed out, it's your thumbs! I used to work for the gateway country store as a tech and you would not believe the volume of calls we would get for this very problem. Yes the cardboard is a neat trick to see if it works but a more elegant and presumably a feature built into the mouse software exactly for this reason is to go to your control panel, and look under the mouse properties for "disable touchpad while typing" - Bingo! No more jumpy jumps. Note here that you will need to have the particular synaptics touchpad software installed to actually have this feature available - the standard MS mouse properties applet doesn't have the feature built in...

Cheers! Now gimme my points!

This discussion is closed to new replies.