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Customer Relations - Talking Email

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by paul_kilcup

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I would appreciate any info you could give me on these talking emails and autoresponders. They 'play' without any pluggins. I can not find a wav file attached - they just play as soon as you read them. I am considering on using them for customer follow up. Are they being used in industry right now? Is their anything similar that I should be considering?

Thanks

Paul Kilcup
Paul_Kilcup@Hotmail.com

1 reply

by whw

Consider the bandwidth of your customers, how are they receiving these emails and how large is the file? If it's via an analog modem and the file is over 500k, I know that, personally, I'd be pissed...er unhappy, I mean. Especially, if a plain text message would suffice.

Just a thought.

Ask your customer, see what they think.

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