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damaged hard drive??

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The drive was working fine untill I attempted to reinstall the Operating System. On installing Windows 2000 or NT 4.x, after I select the partition, I get the following message:

"Setup encoiuntered an error whil updating partition information on 7559 MB Disk 0 at Id 0 on bus 0 on atapi"

What does this mean?
How do I repair this issue?

Any ideas or utilities I can use to troubleshoot would be appreciated.

13 replies

by pauly4190

Have you tried the emergency repair disk?

Also, while you have the install partition highlighted but before you hit enter, you can delete anything on the partition by hitting 'L' and confirming. This may not be an option for you unless you don'tmind reformatting the partition.

Good luck!

by d.c.

I've tried deleting the partitions, the result is the same.
Thanks.

by dmiles

You post questions that get good answers and you reject all answers,this compromises the integrity of the forum,I am wondering why you are posting questions and then donot reward points for good answers.
Your last question was a good example that got good responses yet you rejected all answers,I have no problem attempting to help anyone that needs help,because it is not all about points just ask.

by d.c.

Thanks for the feedback. Show me a good answer and I'll respond with points like I have in the past.
Thank you.

by donmars

I agree with Soulrider totally. Few people abuse this techncal forum, and it removes any motivation to provide good answers. Soulrider is right, it's not all about points, they really are worth nothing to me. I can't cash 'em in or anything, but it makes this Tech Q&A idea fun. It's like a game to see how many correct answers I can give and score points. Many of the answers I have seen are valuable beyond the points! It still takes a certain amount of time and mental energy to provide these answers even though there are satisfaction rewards and addition to one's own tech knowledge. Why do some folks put a question out there with the bait of points and after getting good answers reject them all? Either you make errors in allocating the points you offer or you feel the need to get something for nothing. I think it is the former, I hate to think you have no respect for your "peers" here. Anyone who answers this fellow be forewarned.

by d.c.

Thanks for the feedback. Show me a good answer and I'll respond with points like I have in the past.
Thank you.

by js_paradise

It is my opinion that you need to reformat the partition and start over...it happens sometimes with windows

by d.c.

That was just it, using the Win2000 OS disk, I couldn't reformat.
Thanks.

by mtnsqs

I think you need to do a really LOW LEVEL partition of the disk - try using FDISK form DOS - I suggest a WIN 98 boot/install floppy as it is the only one that will handle it.

IF this really doesn't work then it is possible that you have a real hard disk fault - given the cost of these thing it might not be worth spending a lot of time on it

by csmith

There is nothing wrong with the Hard Drive.
You just have a serious scramble in the information on Track 0 of the Hard Drive.
Since you said the Emergency Disk etc. dosn't work, you are going to have to go one step more basic.
Find out the Manufacturer of the hard drive. (If you don't already know it.)
Go to the Manufacturer's Website, and download the Hard Disk Utility.
Make the floppy, and boot with it.
It will tell you what is really going on with Track 0.
(These Utilities also have other included programs that you may find useful, plus they are a FREE download.)
I hope you were able to backup the drive before you did this "reload".
From the wording of the question, I assume this was not the case.
You have just experienced the reason Tape or CDROM backups are still popular when important data is on the HD, or recover time is important.
Regards, Chris

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