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Device Drivers & HP

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7 replies

by tonie

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What do we do if HP has not caught up with device drivers for ScanJet 5300C and Windows 2000? I have tried HP's .exe download but it doesn't work.

7 replies

by gnet158

When you tried to install the HP.exe did it tell you need to install it under a different ver of Windows (ex. WIN 95/98 or NT)? If so the go to microsoft's web site and download the Application Compatiblity Tool and follow the instructions.

by mtrahern

Go to the device manager and click on the port that you have scanjet installed on and click on the properties tab and then click on the drivers tab and update the drive.

by mtrahern

Go to the device manager and click on the port that you have scanjet installed on and click on the properties tab and then click on the drivers tab and update the driver from there.

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