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Did not receive file attachment.

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7 replies

by smrafay Jul 3, 2001 last reply Oct 1, 2001

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When send an email message from Outolook with MS word file attachment, Reciver did recive the message but not the file.

7 replies

Set your message type to plain text instead of Rich text. Some ISP clients can not receive rich text files.
I faced the same problem.

Regards,

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The receiver may have the Outlook security patch installed, which strips attachments with certain extensions, including .doc.

Rename your file to *.txt and resend it. If it goes thru, have the receiver save to disk, then rename back to *.doc.

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Also could be destination Anti-Virus software. Some admins configure anti-Virus software to automatically strip attachments if it contains a virus..

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