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directx 8

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by eagl

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Hello there. I've recently downloaded "DIRECTX 8" thinking that's what I'm supposed to do to help me with new computer games. But now, I often receive error messages saying that I have no sound card, or sometimes the game can't find "directx 6" and I get all messed up. I'm very new to computers so please answer in a simple language that I can understand. I have a new Pentium lll 533B, 16X64, 13.5GB, 128MB ram, a Creative 52X cd-rom, and an integrated SIS 630 motherboard; and all of this stuff was supposed to be everything I needed to play any new computer game. I've had my computer six months and its been in the shop 14 times! They rebuilt it from the ground up this time but always seem to be too busy to answer my calls. I know it can be annoying to answer simple questions to a newbie, but I expected more support than what I'm getting. I'm so glad I found your site and hope you people will have patience with me because I really want to learn about computers, but I can't do that unlessI ask questions. My dad always told me there's no such thing as a dumb question. Hope you can help. Thanks For Now; Peggy.

11 replies

by dmiles

You have a version of a game taht is not supported by DIRECT 8X,so you may want to uninstall 8x and go back to 6x.
It is a programming technology that allows the machine to access applications so that you can take advantage of3D technology,and special erffects of games.
go to www.microsoft.com/direct x- to learn more about direct x and games.Not a gamer so I am not sure what other options you may have
Good luck and Welcome Aboard

by eagl

sorry I'm new to all this and don't know how to give out points or what to do. Thanks for the info.

by joe prochazka

I would honestly have to say it goes alot deeper than that. DirectX is backwards compatable. Besides sorry to say you can just unistall DirectX 8 once its installed its there till you format the drive. This according to Microsoft.

What you may want to do is possibly go out on the web to the maker of your sound cards website and look for updated drivers for it. I would do this with all your hardware.

Like I said this is just a shot in the dark sounds like you may have other issues that mayneed to be addressed.

by eagl

sorry, I'm new to all this and not sure what to do for points and all that stuff but I'll learn. Thanks for answering.

by dcosgrove

One way to update drivers is to go to start/settings/control panel, select system, choose the device click properties then the driver tab and push the update button. make sure that you have a connection to the internet and that ms win update is selected in the list of places to search. Some times MS is aware of conflicts and has updated drivers.

by cajundon

Hi Peggy,

Your computer is only 6 months old and been in the shop 14 times, and are not raising cain about that. You have a very defective computer system and the people who are working on it does not seem to know what they are doing.

I wouldask for my money back and go buy another computer from somewhere else. If they do not want to give your money back, tell them you want your computer system replace with a new one.

You do not have to award me any points. I just think that these people are taking advantage of you and giving you the run around, being a Newbie.

Good luck and have a great day.

Don Thibodaux, Computer Technology Consultant.

by eagl

Thanks for your input. This company has a bad name but I only found out later. My bestt friend helped to finance the computer because I'm on a disability pension. It went through a finance company in another province. Having alot of problems finding out who to speak to. Alot of double-talk and I don't knows. Still working on it though, I won't give up that easy.

by nccmbc

STOP!!!!!!!!!
Don't do anything to your system. Directx 8 is a beta version, it has not been released yet. There are a few bugs with it that are still to be worked out.

Uninstall Directx 8, and download the latest, authorized version from Microsoft. There is nothing wrong with testing beta verision of software, but if you experiance problems, blame the software. Remember, this stuff doesn't work well even after they have realeased it, what condition do you think it's in during testing!

by eagl

I did download directly from MS but can't figure out where to send e-mails for better help on their site. Thanks for at least answering.

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