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Download new messages

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I have an internet mail user in Outlook 2000 under Windows 2000 Pro. who is unable to download new messages automatically. He is set for "check new messages every 10 minutes", still has to download by clicking on send/receive.
Any clue?

6 replies

by houndtech

Try this. Click "Tools".. then "Accounts" open the properties of his mail account in question. under the general tab, check that "include this account wehn sending/recieving" is checked.

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