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Dr. Watson error on iexplore.exe

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by kevin.l.cunningham

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I have a user who gets a Dr. Watson error saying an application error has occurred on iexplore.exe. After closing the Dr.Watson window, Internet explorer still runs OK. OS is Windows NT 4.0. Internet Explorer version is 4.01. (I know its old, but here at this govt. office, we don't have permission to upgrade). I have reinstalled a good copy of iexplore.exe and have also removed and reinstalled IE, didn't make any difference. Error still comes up. Any ideas? Thanks.

5 replies

by purple713

I hope this helps.
Try recreating the person's profile on NT. Logon as the admin and change the profile folder to [usernameold]and then logon as the user and see if the problem still exists.

Actually, logon as yourself first and see if you get the same error message. If not then recreate the profile.

Good Luck.

by kevin.l.cunningham

This just turned out to be one of those things that I never could fix, so I reimaged the workstation. Thanks for the advice.

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