12 replies
by titssni
Contact HP for a restore CD. They should be able to send you one. It will bring you right back to the original factory state.
The Suite
by jamesrl
....To boot from the "hidden" partition.
Hit F10 on startup and you should be able to boot from that partition and bring your PC back to factory spec.
James
by philipnewton
by jamesrl
I have the key on the tag on the side of my computer, but never had to refer to it. I suspect that if your computer is relatively recent, you never got a CD - HP didn't ship them.
James
by mommiegeek
by jamesrl
There are two options in the HP system restore, at least the one on the hidden partition, one is to do a repair(reinstall OS) and the other is to format the drive and start again with a clean install. I highly recommend the later option.
James
Its a programme i use, when reformating, it does take a while, (typical at max wipe 12 hours) should bring any dive to factory. have reg and pro 15 day trial. Has a bunch of check boxes for cookies, history, reg keys ect...
http://www.securitysoftware.cc
by philipnewton
by deepsand
You have an open question re. malware at
https://www.techrepublic.com.com/5208-6239-0.html?forumID=47&threadID=168115&start0
which requires your attention.
Out of common courtesy to the members of this site, please address this issue promptly.
by dbucyk
by techjunkie
by bagmaster50
Newer HP computers come with a hidden non-dos partition that maintains all the files for the OS.
Try pressing the F10 key to access the system recovery. You have a choice between a partial which allows keeping of files and documents or a Full destructive recovery that restores the drive to "new out of the box" condition. The documents that you recieved with the computer should explain how to do this if you kept the documents. Either method will require doing all window updates again.
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