2 replies
by rroy Accepted solution
by thechas Accepted solution
You need to investigate the system.
First, if this is a name brand system, there should be a model number plate on the back or bottom.
If this is a custom built system, you will need to identify every hardware device and download the appropriate drivers.
With power off, open the case and look at the motherboard and plug-in cards.
Look for manufactures names or logos and model numbers.
If you cannot identify the board manufactures, the next option is to identify the main chip on each board.
From the make and model of the chip-set on the motherboard, the GPU on the graphics card, and the controller chips on the other cards, you can then find and download "reference" drivers.
Most of the time, the reference drivers are what the card manufactures use.
If your system is up and running, you can use utilities such as Belarc Advisor (www.belarc.com) to collect most of the driver information.
The free version of Belarc is limited to home use by individuals.
Chas
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