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e-mail attachments

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by john.bloor1

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A relative of mine sends me e-mails with attachments, I am having difficulty opening them, I have Powerpoint 2007 and excel 2003, but these will not open them, I sent an e-mail asking which program created them, and was told Media Player 6 would work, I have Media Player 11, that will not work either, the attachment states that it is a 'File Extension E-mail. any idea has to which program will work. Yours John B

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by captbilly1eye

When you copy the attachment (right click and choose Save As) to the Desktop, what three letter file extension does it have?
If you do not see a three letter extension (i.e. .doc, .xls, .wmv, etc.) then a setting needs to be changed on your system so you can view them.
If that is the case, Open My Computer, click on the Tools menu, select Folder Options, click on the View tab, remove the check mark in front of 'Hide extensions for known file types' and click on Apply and OK.

What is the file extension of the attachment?

What is the program you are using to receive and open email?

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