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E-vaulting for backups

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I have a customer who's asking me about on-line remote backups - they've gotten emails and some literature from a company called "Amerivault" that is offering on-line backups and retrieval of backed up files. I have a lot of questions about this kind of service - security, access, etc. etc. Does anyone have any experience with this kind of backup service, thoughts, ideas? Anyone know anything about this particular company (located in Waltham, MA)? Thanks for any input.

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by lordinfidel

If this customer is an actual business, then I would say no to remote backup services such as this.

Have them invest in a normal backup solution.

I'm just not keen on having my data out there on remote systems that I have no control over.

If it is a personal user that has no idea as to what they are doing, then yes go ahead and use remote backups, it can't hurt anymore then the lack of backups that they are probably doing now.

I don't know anything about the company so I can't help you in that area.

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