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Email Duplication

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by jharold

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Have a client, that when after he receives email and deletes it, it comes back. Have already ensured that no copy is left on the server any ideas or how to troubleshoot???? It is a 98 platform, using Outlook Express.

5 replies

by fgregory

One of two things is happening: 1) a copy is being left on the server and the 'leave on server' box is checked in OE; 2) there are more messages coming in, possibly a very large message, and OE has not finished downloading it. Click the send/receive button at the top of the page and be sure that all messages are finished downloading. If they are not, every time you start OE it will start over again bringin messages down.

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