Windows Forum

Ask something
Discussion Locked

Encrypted documents

0 helpful
3 replies

by dipokm

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
My Windows XP Professional crushed and I managed to get the documents but the are encrypted. I get the error msg, Access Denied! How can I view these documents or if it finished?? I can not even move or copy the documents.

3 replies

by toivo talikka

Microsoft's Knowledgebase has an article how to remove file encryption in Windows XP which hopefully will be helpful - http://support.microsoft.com/default.aspx?scid=kb;en-us;308993

by dipokm

Bear in mind, that the XP failed to boot, I put the harddrive in a different computer. My guess is the user account was created with a password and chose to keep documents private from other users. So All I have is a folder with ecnrypted documents right now, the harddirve was formated.

by hal 9000

As well as the user files there is also an encryption key that you need to recover but it sounds far more as if you need to take ownership of the files so you can access them and copy them away from the corrupt HDD.

Try

http://support.microsoft.com/default.aspx?scid=kb;en-us;268019

http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/ServerHelp/644c8f15-d046-4e1e-8ebd-0cb74a80c985.mspx

Col

This discussion is closed to new replies.