Encryption of a file

Do you have any Data Recovery Agents (DRAs) defined in the 'Data Recovery Agents For This File As Defined By Recovery Policy' under Properties - Advanced - Compress or Encrypt Attributes?

The user who should be able to decrypt the files is usually the Domain Administrator.

Microsoft's article about Data Protection and Recovery in Windows XP at http://www.microsoft.com/technet/prodtechnol/winxppro/support/dataprot.mspx discusses the options and data recovery in detail.

OK I don't know if this will work but it's worth a try have a look at the following URL

http://www.microsoft.com/windows2000/en/advanced/help/default.asp?url=/windows2000/en/advanced/help/sag_SEconceptsImpRecover.htm

It is MS's way of recovering encrypted files without the original personal Key that was used to encrypt them.

Col

The user reported that they logged on as the local administrator - they also logged as themselves which they are a member of the "Local Administrator" group on the PC. I thought that should do it but they kept getting the "access denied" message....
Thanks...