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error 554 - relay access denied

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4 replies

by dmelb

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An external sender has tried to send an email to one of our staff and is receiving the following bounceback message:
host (our domain name) says:
554

What does this mean? Does this indicate a problem on the sender's side?

4 replies

by bfilmfan

Most likely the person sending mail has incorrectly configured their settings for SMTP authentication.

("Allow Authentication" in Eudora, "My server requires authentication" in OE) should resolve the issue.

by jesus_c

SMTP Error - 554

Transaction failed

This is a generic response returned by the server if an SMTP transaction failed. This response is typically returned if too many errors were received in processing.

by ed snyder221

I suddenly started getting a bunch of these error messages when sending mail to people I'd dealt with recently and/or forever. Noted someone's mention of clock problems and checked this out. Apparently my computer clock had gotten set a couple months ahead, and I guess that is what was messing up my email because when I reset the clock, I was again able to send emails.

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