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Error when opening Outlook

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8 replies

by jimw

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When opening Outlook, the following message appears: Unable to display this folder. The file C:\Documents and Settings\User3.WORKGROUP\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst could not be accessed. Data error (Cyclic redundancy check). After this appears, the following send/recieve error appears: Unknown error 80040116. Just before this, a BSOD occurred, but the user did not record the # before shutting his machine off. Any Ideas??? Thanks!

8 replies

by maevinn

Sounds like they've moved the .pst folder. Simple solution is to remove the folder, then re-open it from the new location.

by self-ex

I'd first suggest checking the hard disk for errors by using the chkdsk utility. Then I'd recommend that you run scanpst.exe (utility to repair damaged .pst's). Scanpst.exe will ask you where the .pst is located, prompt for backups, then scan the .pst for errors + fix.

by curlergirl

Sounds like the Outlook.pst was not properly closed because of the BSOD on his workstation. Try running the Inbox Repair Tool (scanpst.exe) on his Outlook.pst file. You should be able to find the scanpst.exe file in the following location:

c:\program files\\Common Files\System\MSMAPI\LocaleID folder

where LocaleID is the locale identifier (LCID) for the installation of Microsoft Office. The LCID for English - United States is 1033.

There are instructions for running scanpst.exe in the Outlook Help file, so if you have another PC running Outlook 2003, you should be able to find further info there.

Hope this helps!

by janet678

Sometimes it happens that while opening your outlook files, you may come across different error messages. Unknown error 80040116 is a common outlook error encountered while working in MS excel. This scanpst error stops you from accessing your important outlook files. You can fix this error by using inbox repair tool, which is an inbuilt tool provided by outlook. But if it fails, you will have to take the help of third-party inbox repair tool.

by rebeccajones

Outlook error code 80040116 is one of the very common errors experienced by the users. Once it occurs on your system you will become unable to access any of your Outlook data file. Initially it would be better to run chkdsk utility and then also make use of scanpst.exe utility. However, the PST large size is also considered as the reason of such error codes and to resolve it you need to split those large files up to 2GB with the help of Stellar PST file splitter.

by dianaalbert

If you are getting error while opening PST files then you need to repair damaged files by executing Inbox Repair Tool. Even if your problem not resolved then it might be possible that your PST files have been oversized. So, you need to split large size PST files using PST file splitter tool.
http://www.pstsplitter.com

by carolinebrown

If you are getting error message while opening Outlook then this might be because of the corruption in .pst file. So in order to resolve this problem you can try inbuilt inbox repair tool or scanpst.exe. But this inbuilt tool fails then you can try PST Repair Tool in order to repair pst file safely.
http://www.repairpst.info

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