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exchange 2000 outgoing email probs

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by mark

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HELP!
I'm setting up an MS Exchange 2000 system. I have it working fine with all my stations sending / receiving internal email and also it works fine for receiving email in from the internet, however when any workstation sends email out to a valid internet email account it seems to go out (states it was sent) and we never get a message back stating undelivered but yet the mail never gets to the person we emailed. We have tried several email accounts and no one ever receives the mail. ANY CLUES???

10 replies

by joseph moore

This won't exactly fix the problem, but....

Check the Outbound Mail Queue on the IMS connector to make sure the outbound mail has been set.
Under Connectors you have your IMS connector.
Click the Queue tab.
Click the dropdown to Outbound mailwaiting to be sent (I believe that is what it is called).
Make sure there is no mail waiting to go out. You could get a "mail sent" message from Outlook, but all that means is that the mail went from your mailbox's Outbox folder into the Outbound mail queue, where it can wait.
Other here will be stronger in Exchange then I.

One last thing: DNS is set up on the Exchange server?

Hope this helps.

by cportman

What services packs have you applied?

I have read articles that some service packs screw up SMTP service.

MS just released Exchange 2000 SP1 - I would try installing it.

good luck
cp

by zrclshn

I had this exact problem recently. The issue is related to DNS. You must ensure that your DNS server points to itself, (any backup DNS you may have), and your ISP's DNS. Ensure that you have not installed the SMTP protocol as it does not need this and seems to confuse the system. The problem basicly lies in that the message gets sent, exchange doesnt know it can't find it, and when it tries to come back it doesn't know where to come back to. Ensure that your clients DNS is also pointing tothe DNS server, as well as any backup DNS servers. Hope this helps

Shane

by sgibbs

Just curious are the acct's your sending to sprintmail, mindspring or earthlink addresses? They've recently shut down port 25.

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