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exchange 5.5

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My exchange server cannot receive external email. Kindly help.

5 replies

by rnwindahl

You have to be more specific. What is the setup of your server and what is the SMTP/POP3 settings. Also are you using a firewall/proxy?

by craig it mangaer

You will need to add the internet mail service if you haven't already. You will need to make sure that your ISP has the information necessary for DNS entries for your mail server and make sure that your firewall(if present) has the proper filtering setup. With IE 5.5 the internet mail setup really does not require any setup the defaults will usually work as long as traffic isn't being rerouted. There are a couple of places to check for routing problems in the service depending on whether your problem is only inbound mail or both if only inbound I would suspect a DNS problem or firewall blocking your mail

by anilk

did not help me but thank you for trying. I had a problem with the MX records. Thank you for helping me.

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