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Experiencing a problem with MPLS (printing)

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by ahmedkara1

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We are currently implementing a VPN (MPLS) solution for a client and experiencing problems. On the sites that have been cut-over to MPLS, those branches are experiencing major printing problems. Packets of data are being loss (small amounts eg, +- 10 in a 1000) and stalling printers. The company uses an online system, Kerridge, and with the printers stalling, the customer cannot trade.
Bandwidth usage on the lines is only +- 30%.
Any suggestions, advice on things to check or comments please? Much appreciated.

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by ghnatiw

We experienced the same problem when we were in the testing phase of our cut-overs. Our Telcom vendor had to put hardcoded routes in the router and I had to HP printers with the JetDirect cards in them so i was able to use the Access control on the JetDirect cards to limit what networks could use that printer.

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