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External HDD

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3 replies

by ozi eagle

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Hi,
I've just connected an external HDD, via USB.
My W2K computer only allows 8 character file / folder names to this HDD.
Is this normal?
If not how can I fix it?

Thanks

3 replies

by softcorp.us

Hello...

I've seen this occur before with new USB drives. I don't know the exact cause yet, but the solution that has always worked is to reformat the new drive on that computer. From that point onward it will mount correctly each time.

If you cannot reformat due to existing data, try doing a safe unmount, power off, power on, remount.

Did this resolve the problem in your case?

-----Steve Jackson

CEO/CSA
Software Corporation (Softcorp)
http://www.softcorp.us/probono
Advanced pro bono tools and utilities free for personal use

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