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Extra.exe Application error

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5 replies

by ivand

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In Windows NT 4.0 I recently installed an HP laserjet 1100 printer.

Every time I try to print from the app Extra personal client running an AS400 session.

An error message comes up:
"Extra.exe
The instruction at "0x00000000" referenced memory at "0x00000000" The memory
could not be "read".

Click ok to terminate the application.
Click on CANCEL to debug the application.

If I click cancel the drwatson debugger comes up and just hangs there and does nothing.

If ok is clicked, it just kills the application.

any ideas or suggestions?

5 replies

by compsci

Might try this.

1. Close Extra.

2. Make the 1100 the default printer in the Printers folders in the Control Panel.

3. Create a brand new Extra session using the same attributes of the existing session, but name it differently to prevent overwriting the original.

4. Test the new '.edp' session, if it doesn't remedy the problem then just revert back to the original one.

Hope that this helps.

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