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Fatal Exception error on Win 98 Startup

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by theq

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First I have to say thank you to KK for his typing. I had a similar problem with my AMD K6-500. I believe the problem was solved by underclocking the processor. After I underclocked the processor I was able to install Win 98 just fine. Now when I start up Win 98 I get a "Fatal Exception 0D at address 0337:0000049F" There is no further information with it. Everytime I start up windows I get the SAME message. I can go into windows in safe mode. I tried to disable "32 bit mode protected drivers" but that didn't help.

>>W98Setup GPF, DPMI, Corruption
>>I am trying to install Windows 98 on a >>formatted HD. (233mhz ? AMDK6 CPU, 32mg >>ram, 2 Gig HD) I keep getting errors at >>the copy files portion. Errors are:

>>W98Setup caused a general protection fault >>in module USER.exe at xxxxxxxx.

>>then after that at the black screen I get:

>>Standard Mode: Invalid DPMI return from >>0367:5F92.

>>Then I tried installing Windows 95, did >>not work either, I get error msg:

>>Setup has detected a corrupt setup (.cab) >>file. This may be caused by a virus, low >>conventional memory, bad media or a HDW >>problem.

>>I removed all the cards and cables and >>reseated them. I swapped out the memory->>from a computer that works fine, video >>card, Install CD, monitor, Hard Drive, >>removed the network card, Antivirus in the >>CMOS was already disabled. Still same >>problem!

>>Then I disabled the Internal Cache (I read >>a post which advised to disable the L2 >>cache but I have not been able to find it >>in the BIOS ? when it boots up it says L2 >>Cache = Pipeline Burst). The install then >>took several hours to complete but this >>worked overnight.

>>Now, after booting up ok, I get Blue >>Screens of Death!:

>>Ex: A fatal exception 0E has occurred at >>0028:C000CC1B ? The current application >>will be terminated.

>>-KK

12 replies

by auman

Almost forgot - The Instructions From Technet On Installing The Patch...

To install this update, follow these steps:

1.) Download the Amdk6upd.exe file to a floppy disk. Download the file from another computer, if necessary.

2.) Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode from the Startup menu.

3.)If your computer starts in Safe mode, skip to step 6. If you cannot start Windows, continue with step 4.

4.)Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the Startup menu.

5.)At the c:\ prompt, type win /d:m to start Windows in Safe mode.

6.)Insert the floppy disk containing the Amdk6upd.exe file you downloaded in step 1, and then use Windows Explorer or My Computer to double-click the file.

7.)Follow the instructions on the screen to install the update.

by kgosnell

Unless you reset the virtual cache, it likely is a setting you overlooked in Bios, carefully go back and check the default settings, as some are user enacted and won't change unless manually done. The wrong vtg will be seen as a new set of instructions , or timing that it can't enable. If it's the virtual cache , you have it set too low , you will have to tripple the size if thats it, as once it causes a stoppage , it will lay a track and prevent you from resetting it close to the first number (Who knows why)one of the nasty things it does when this is the problem is not allow fat to be enabled. Hope this is the simple problem, luck

by dmiles

If possible to FDISK the harddrive using Fdisk /mbr to clear out previous files,run scan disk from dos mode to check and also the anti-virus needs to be run.
Using the Boot disk and cd rom try reloading the OS,you have tried everything,so it is left to reason that you have a virus on the hard drive

by compute2u

First thing that comes to my mind is to check and make sure that the Harddrive has LBA disabled in Bios. If not that try changing the Bios settings back to factory defaults(make sure LBA is disabled). Good Luck

by theq

Thanks for all the help. I am still having problems with the this **** computer. =)

I think I have a good idea about what it is. The harddrive I have is an ATA/100 WD Protege 20Gb. My MOBO only supports ATA/33. WD's webpage gave a few pointers as to how to correct the problem, but so far nothing has worked. I think the next step is to go and get an ATA/100 adapter card.

Before I close the question, Shouldn't the ATA/100 be able to run at the ATA/33 speed? That has been a question that a couple friends have brought up to me. If not then that is definately the source of my errors.

-Mark

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