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Fatal system error Win XP

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12 replies

by adbrown

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Hello again.. the last answer worked.. lets try another!

I've re-installed XP, installed MacAfee Firewall.. but Virus scan wont work. I un-installed it. Then I updated Win XP. Rebooted to finish the installation and this..

Fatal System Error
Stop: c000021a
The Session Manager Initialization System Process terminated unexpectedly with a status of 0xc000026c (0x00000000 0x00000000)
The system has been shut down.

I re-booted... same message.. help!

12 replies

by house

What else have you installed? That error is frequently seen after a CD, DVD, or media software installation.

by adbrown

I re-installed everything. OEM software for printer, scanner. No software for CD/RW, and DVD but autodetected.

I've had the computer for a couple of years with this hardware and no problem. Seems to have all started since I had SP2 installed.

by g.brown

Here's the MS KB article on it:

How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/?kbid=156669

Basically it sounds like one of the drivers or software you installed.

Especially as it started happening after SP2, make sure you have the latest version of drivers and software updates.

by g.brown

" was just formatted i tried nortons disk doctor.. id'd a whole bunch of bad sectors.. then it died!"

Well, if the hard drive is faulty it could have corrupted the driver. Generally, I'd say if you get a load of bad sectors that it's time to get a new drive.

by razz2

This can be caused by driver problems or hardware problems.

Make sure you have the latest drivers from the manufacturers sites.

Also I check the Hard Drive Manufacturer web site for a diagnostic utility. They have them. Then check the drive. I have heard of this being caused by a bad sector on the drive.

Good Luck,

razz

by sgt_shultz

well, one reason that one can't install anti-virus is, well, a virus. did you download Stinger from www.mcafee.com to a floppy and run it in Safe mode on your puter to see?

by adbrown

I keep being told that thees a device driver problem.. I uninstalled al driver and then rebooted having them all autodetected. fine... but everytime I try to download win updates.. this crash happens... when the drive was just formatted i tried nortons disk doctor.. id'd a whole bunch of bad sectors.. then it died! i tried to download power max for the drive, but the software doesn't work.. keeps claiming that the write protect is "on" on the floppy.. i think i just may buy a new drive!!!

maybe WD this time!

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