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firefox problem

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by carguy1n

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after clicking yes to a firefox online important security update, firefox 1.07 downloaded and installed; subsequently firefox will not open, will not allow windows to uninstall it, firefox uninstall.exe will not open, and it seems to be stopping win xp pro from returning to a previous restore point.

Any help would be appreciated.

Thanks

2 replies

by thechas

Methinks you have been had.

Mozilla seldom issues updates that do not change the Firefox version number.

I just checked the Firefox page at Mozilla and they did not have any mention of a security update.

The only updates I have received in the past 3 weeks are revisions to themes and extensions.

Make sure that your anti-virus software is up to date, and run a full virus scan.

If that does not find anything, install and run AdAware and / or SpyBot.

Chas

by carguy1n

Poster rated this answer.
Hi there;
thanks for the response. Firefox did update to version 1.07; I finally was able to uninstall panda internet security platinum( there seems to have been a conflict between it and firefox 1.07 as well as prexyx); subsequently, xp restore was functional again and I restored pre update.

N

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