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Following Outlook 2000 hyperlink

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One of the users on our system (NT 4.0) cannot follow a hyperlink from an outlook 2000 message. When the hyperlink is selected, outlook closes down or hangs with no error message.

This only happens for this one user so it is obviously just a setting - any advice?

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by tracyh

Have been unable to source Service Release 1/1a, therefore problem still exists.

Thanks for the suggestion though.

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