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found new hardware RC15

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3 replies

by ironfist03

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i have a new kano tech 240 gig external usb2 mirror raid box.. when i plug it in i'm getting found new hardware rc15 and the auto install screens only there is no software to install according to kano.. their tech spt is scratching their heads they are saying that there is no software to install.. ??? anyone else had this happen,, my gut feel is that the unit firmware is defective..

3 replies

by hozcanhan

so according to tech support the operating system recognizes this hardware by default ? if so it should be in the enlisted accepted hardware list of whichever op. syst. you are using . if not and it is really plug and pray then update the firmware or reinstall the firmware.

by ironfist03

appreciated the reply but did not actually help but since is only one who answered and i'm letting the vendor figure it out i'm still awarding the points..

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