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getting a network logon prompt when replying to e-mails

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by nnyantengwar 1 view

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Hello all,

A good friend of mine works at a local community college and they use Outlook Web client. Now every once in awhile when she sends out e-mails (this happens to various people) the person will get what looks like a network logon prompt when they attempt to reply to her e-mail (they first get a message indicating that you must log onto the college domain).

Any ideas on what is the problem?

Thank you!

2 replies

by vignesh26

Hello...

Once your users enter the logon credentials are were they able to send the mails.

Are all the users having the passowrds that are not expiring. Try to change the passwords for the affected users. Give in a brand new password and then ask them to try.
I also face this issue very rarely and i do the same and it starts to work. Also just have a look at your DCs and see if they are replication global catlog information with each other. You can use replmon utility of windows server to do this. Also once you change the passwords , go to active directory sites and services and force the replication and see if the issue arises again.

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