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Hangs when selecting public folder

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by kostrowski 1 view

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Using Outlook and Exchange, created new public folder in Outlook, system hung through process. Now when selecting the folder, the system hangs. I need to delete this public folder. How do I delete a public folder when selecting it causes the system to hang? I've tried to delete it through Outlook and directly on the Exchange server. Both situations cause the system to hang. How do I delete this public folder or how do I restore the public folders from backup so as to rewrite over the existing public folders, thus restoring the public folders subdirectory to its state prior to attempting to create a new public folder?

3 replies

by juancho.ciocon

Hello.

Creating and deleting a PF is always done via the Outlook client. Make sure that your permissions are correcly set so you can create/delete a Public Folder. If your system hangs, it may be due to a DNS issue. Check that your PF server (the server that houses all Public Folders) has correct DNS entries.

Restoring a PF is mostly a 2-step procedure: a) restore the database to a contingency server. Since the PUB.EDB contains your PF folders, restore it to another server with the same site and org name but remember to "create a new site". Once done, export the PF contents to a .pst file.
b) when the export is completed, import into the new PF using the Outlook client.

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