I’m not the best at knowing everything with computers..So please bare with me..
We bought a new Dell computer in December..Everything with it has been fine until 3 days ago when out of no where the hard drive crashed….The Dell people were nice enough to come out and replace it for free..and gave us 10 days to try and pull whatever we can off of the old hard drive before having to return it..
Here is where we run into a problem..We bought the SATA cord that we were told we needed..plug it in..and it says we need to reformat the disc…How can we get all of our Pictures off of our old hard drive without earasing everything??…Dell said they would help us through it…for $150.00…If anyone could please help us I would be so Greatful!!!
Thank you Thank You