Having a problem trying to upgrade firmware

Perhaps you can explain this in a little more detail for us...please. Elaborate on the issue. (it's like pulling teeth) Why are you trying to upgrade the firmware? Is the drive not working properly? Does it read cds and/or dvds? Does it not burn? What steps have you done in an attempt to resolve the issue? Have you contacted HP yet?

Also, you need to be paitent and wait for someone to respond. https://www.techrepublic.com.com/5208-10879-0.html?forumID=101&threadID=320133&start=0&tag=leftCol;results
Posting an identical thread to get a faster response will not help. In fact it may do the opposite of help...it will get ignored.

Usually firmware updates fail because the device is bad or not conected properly.

As all [b]T[/b]oshiba [b]S[/b]amsung [b]S[/b]torage [b]T[/b]echnologies ([b]TSST[/b]) devices (particularly slimline optical drives for laptops) end in an alphabetic letter.

I'm with the previous poster on this though - Why are you updating the firmware?

What circumstance has brought you to this course of action?

And since the [b][i]HP[/b][/i] site doesn't list any 'Previous Firmware', there is a strong possibility you cannot run any firmware upgrade because it already exists. ;)