Help in Office 2K not working properly

I did a full installation of MS Office 2K to a user and the help file doesn't want to start. She click on the "?>Help on Microsoft Word" the window appears, you ask the question, it give you multiple choice but when you click on the link that shouldhelp you, it doesn't work it stay there... Help! She use to have MSO 97 and MSO97 viewer on her machine before but I did uninstalled everything prior to the new installation of MSO 2K and I did a full installation. It did work on all the other PC. Seems the links are not working at all.